SDK solution for boosting your revenue

Frequently Asked Questions

• What is Fluke?

  Fluke is a data collection product that helps companies get public web data from websites and improve their databases, offering better products, services, and pricing.

• How does Fluke SDK work?

  Fluke SDK downloads websites using your IP address. It works silently in the background and protects user privacy in accordance with the General Data Protection Regulation (GDPR).

• Does Fluke collect personal data?

  We collect two types of data when the SDK is enabled:

  a. Non-personal data

  Non-personal data refers to information that cannot be used to identify individuals. This information includes aggregated usage statistics and technical data transmitted by the user's device, such as approximate geographical location, hardware specifications, operating system version, browser type and version, software installation date, URL requests, and chronological timestamps.

  b. Personal data:

  Personal data refers to any information that can be used to identify you as an individual. We only collect and retain user's IP addresses, which is necessary to provide our services. If non-personal data is connected or linked to personal data, it is considered personal information for as long as the connection or linkage exists. We take utmost care to ensure that your personal data is protected and treated with confidentiality.

• Is the Fluke compliant with the security standards set by the industry?

  Yes. We take the security of users' information seriously. We use industry-standard security tools and measures, along with strict internal procedures, to prevent any misuse or leakage of data. Our employees and contractors only access information on a need-to-know basis and are bound by confidentiality obligations. However, while we take significant precautions, we cannot guarantee absolute security. If you suspect a data breach or security vulnerability, please contact us immediately, and we will investigate and take necessary preventive measures to ensure the safety of user data.

• How can I uninstall Fluke from my computer?

  To uninstall our app in Windows 10, you can use a standard workflow. Click on the Windows icon and type "add or remove programs" on your computer. In the list of apps, locate and open Fluke, then click “uninstall”. Continue clicking "Yes"/"OK" until the process is finished.